Data privacy policy

- (b) the title of our legitimate interest to treat your personal data (for example for the purposes of internal administrative management, data analysis and comparative analysis (see paragraph 3 below for more information), direct marketing, maintenance of systems of automatic backup or of detection or prevention of any criminal activity) where

- (c) on the basis of your consent, that you are in the right to withdraw at any time, as described in this Privacy Policy.

 

 

1. How do we collect information?

subject to the applicable laws, we collect information about you or any third party for which you provide us the information when you:

• - You register to use our Internet sites, applications or services (including during free trials); this may include your name (or social reason, the case ÉCHÉANT), address, e-mail and NumÉro of TÉlÉphone. We can Éalso ask you to provide us with information complÉments on your activité and on your prÉfÉences;

• Skip a command by using our Internet sites, applications or services; this may include your name (or social reason), your address and your contact details (including the phone number and the email address) and payment;

• - fill in online forms (including callback requests), take part in surveys, post messages on our discussion forums, put online blogs, participate in contests or sweepstakes, download information, such as white papers or other publications, or participate in any proposed activity on the various spaces interactive present on our Internet site or on our application or service;

• - interact with us using social networks;

• - We provide your contact information during your registration or access to any Internet site, application or service that we make available or when you refresh these coordinates; and

• - contact us off-line, for example, by phone, fax, SMS, e-mail or mail, for example.

 

We will collect also your data when you only fill part of the fields to fill in on our site and/or on other online forms and/or when you abandon in the course of road this seizure. We can use these data to contact you to remind you to enter the missing information and/or for the purposes of marketings.

We can also collect information from your electronic devices (including your mobile phones) and applications used by you or your users to access and use any of our Internet sites, applications or services (for example, we can collect the identification number and the type of the device used, geolocation information and connection, such as the statistics on the pages visited, the traffic to and from the sites, the URL link for reference, the advertising data, your IP address, your browsing history and your information of Web log). We will ask for your permission in advance before any approach. In this title, we can use cookies or other similar means (as described in paragraph 11 below).

 

subject to the applicable legislation, we can supplement the personal data that we collect with information obtained by third parties who are authorized to share; for example, information from credit institutions, of claimants in research of information or public sources (for example, for the purposes of prior verification of the customer).

We provide the data to a third party

 

If you provide us with personal data concerning a third party, it is your responsibility to ensure your compliance with the applicable regulations in the field of the protection of personal data and in particular your obligations in respect of obtaining the prior consent of the persons whose you provide us with personal data. In this title, in accordance with the applicable regulations on the protection of data, you must have notified the person concerned and obtained his express agreement to provide us with its personal data and having informed of the manner in which we collect, use, disclose and retain the personal data The concerning or the invite to read our Privacy Policy.

 

 

2. How do we use your data?

subject to the applicable laws, we collect and process your data for the following purposes:

• - To provide any information and service that you have requested as well as the applications or services that you have ordered;

• - Compare the information for the purpose of checking the accuracy and corroborate with third parties;

• - provide, maintain, protect and improve the applications, products, services and information that you have requested from us;

• - Manage and administer the use that you make of the applications, products and services that you have asked us to provide;

• - manage our trade relationship (for example, client services and support activities);

• - Monitor, measure, improve and protect our content, Internet sites, applications and services and offer you a personalised user experience and quality;

• - Achieve, internally, checks on our Internet site, applications, systems, and services in order to test and improve their security, their supply and their performance. Where appropriate, we will use a form pseudonymisée of any information used for such purposes, and we will ensure that these information will be presented in a set and will not be linked to you or to any person concerned;

• - provide you with any information that we are required to transmit to you in order to comply with our regulatory obligations or legal;

• - detect, prevent, investigate or prevent criminal activities, illegal or prohibited, or protect our rights (including liaison with regulatory agencies and repression for these purposes);

• - contact you in order to know if you want to participate in our surveys clients (for example, returns of information on the use that you make of our applications, products and services);

• - perform a follow-up and a statistical analysis and comparative of joint manner to avoid that we can identify you or any other person physical;

• - You communicate advertisements, marketing messages (including windows of messages-banners) or targeted information likely to be useful to you, on the basis of the use that you make of our applications and services;

• - issue of content and services jointly with third parties with whom you have a distinct relationship (for example, with providers of social networks); and

• - You provide different services geo-dependent (for example, advertising or other custom content), when we collect the data of geolocation.

 

In the measure where this is permitted by the laws in force, we will retain the information concerning you after the closing of your account Xpans, if your request for the opening of an account Xpans is refused or that you decide not to follow up. These information will be stored and used for legal purposes, regulatory, in the fight against fraud and to legitimate conduct of our activities during the duration legally permitted

 

Our Internet site, applications (including mobile applications) and services may contain technologies that allow us to:

• - Check specific information from your device or your systems necessary for your use of the Internet sites, applications or services by report to our records in order to ensure that the Internet sites, applications or services are used in compliance with our Terms and Conditions and our agreements with the end user and in order to resolve potential problems;

• - To obtain information on technical errors or other issues relating to our Internet sites, applications and services;

• - collect information on the way in which you and the users make use of the features of our Internet sites, applications and services; and

• - retrieve statistical information on the operating system and the environment from which you access our applications or services.

 

You can manage your privacy settings in your browser or on our applications or services (if applicable).

In addition to the arrangements described in paragraph 3 above, we can also use the information we collect in order to issue advertisements, marketing messages (including windows of messages-banners) or information likely to be useful to you on the basis of your use of the Internet sites, applications, or services, or any other information that we hold about you (according to the Internet sites, applications or services, you will have the possibility to configure these features in order to adapt them to your preferences). Paragraphs 5 and 6 of this Privacy Policy provide additional information on the way in which we are proceeding to do this.

 

We reserve the right to retain and save the communications that we exchange, including the e-mails and telephone conversations. The information that we collect may then be used for the purposes of training, quality assurance, record statistics on the use of Internet sites and applications as well as on the services that you We order or about which you ask us information and also in order to respond, in a general way, to our legal and regulatory obligations.

 

 

Mobile Data

 

We are likely to get information through the mobile applications that you or your users install on their portable devices for the purpose of access to and use of our Internet sites, applications or services, or for the purpose of providing other services related to the said mobile application (for example, in the aim of synchronize the information from our application or service with the said application mobile). These mobile applications can be our own mobile applications or those of third parties. In the case of a mobile application Third, you must read the privacy policy of the third party concerned to the extent that it is the latter which will apply to the use of the third-party application. We disclaim all responsibility concerning the mobile applications of third parties and the use that these are personal information concerning you.

 

The mobile application can provide us with information relating to their use by the user as well as to the use of our applications and services to which the user has access to via the mobile application. We can use the information for the purpose of providing and improving the Mobile Application or our own services or applications. For example, you can save an activity carried out with a mobile application.

 

You can configure the parameters of confidentiality of our mobile application on your device, at the risk of affecting the performance of the Mobile Application concerned as well as the way in which it interacts with our applications and services.

 

 

Analysis of DonnÉes and comparative analyzes

 

We can use the information generated and stored when you have used our services in our legitimate commercial interest in order to be able to offer you the best service and/or the best solutions and the best experience. These purposes may be:

• - you address messages in advertising or marketing (including messages in the product) or information which may be useful to you, according to your use of our services; conduct research and developments in order to improve our services, products and applications;

• - Develop and provide new features and existing ones (including statistical analyzes, comparative analyzes or services forecast) and;

• - You offer services adapted to your geographic location (the content corresponding to your location, for example) for which we collect geolocation data in order to offer you a relevant experience.

 

When we use your information to our legitimate commercial interest, we ensure that these information are treated in a manner pseudonymisée and are only displayed in their whole and not in connection with you or any other person concerned.

 

You have the right to object to this that your data are treated for our legitimate interest. In such a hypothesis you are invited to contact us at the address This email address is being protected from spambots. You need JavaScript enabled to view it. to discuss. If you oppose audit processing of your data for the purpose mentioned above, this can have consequences on our ability to offer you certain services and/or solutions.

 

 

3. Sharing your information

We can share your personal data with:

• - Our service providers and agents (including their sub-contractors) or of third parties providing treatment information for our account (for example , of the providers of platforms or Internet services, providers of payment processing services and of the societies to which we use to help us to send you communications) so that they can help us to provide you with the applications, products, services and information that you have wished to receive or which, from our point of view, would be likely to be of interest to you;

• - partners, including of the persons responsible for putting in place the systems, resellers, distributors, software publishers and developers, which help us to provide you with the applications, products, services and information that you have requested or which, from our point of view, are likely to be of interest to you;

• - of third parties to which we have had recourse to the realization of payment transactions, such as corporations of compensation, clearing systems, financial institutions and of the beneficiaries of transactions

• - Third parties, when you have a business relationship with the said third party and have consented to this that we pass information (for example, social networking sites or other providers of third-party applications);

• - third parties for marketing purposes (for example: our partners and other third parties with whom we work and whose products, from our point of view, are likely to be of interest to you in the context of the conduct of your professional activities. For example: providers of financial services (such as banks, insurers and providers of financial services), providers of payment solutions, software vendors and service providers who provide professional solutions);

• - The agencies of reference of appropriations and the prevention of fraud;

• - The regulators, in order to respond to the legal and regulatory obligations of Xpans;

• - The police authorities, so that they can detect or prevent crimes or continue of offenders

• - any third party, in the framework of judicial proceedings, either existing or imminent, subject that we are legally permitted to do so (for example, in response to an order made by a court);

• - any third party, in order to comply with our legal and regulatory obligations, including the reporting legal or regulatory framework as well as the detection or prevention of unlawful acts;

• - our own auditors and consultants, in order to assume our responsibilities in the field of audit;

• - another society, if we sell or buy an activity or of the assets (or are negotiating the sale or the purchase of an activity or active);

• - any other company to which we would be likely to assign the contract which binds us; and

• - The public bodies that the law in force requires to inform.

 

We can share, publicly or with third parties, information on our Internet sites, applications, products or services to the exclusion of any information likely to identify you.

 

 

4. Marketing

We can promptly use your information to contact you in order to provide you with information relating to our applications, products and services that may be of interest to you. We may also share your information with our group of companies and third parties selected with care so that they can (or that we can) contact you to send you information about their products or services that may be of interest to you. To this end, you can be contacted by phone, mail, SMS or E-mail. You have the right to ask us to stop contact you for marketing purposes at any time. You can also, at any time, ask us not to share your information with third parties mentioned in this paragraph. If you want, you can exercise these rights by selecting your preferences of contact to the place where you provide us with your personal data on our Internet sites, applications or services, using any center of preferences which we give you access or by sending us an e-mail to the address This email address is being protected from spambots. You need JavaScript enabled to view it..

 

You can also unsubscribe from any marketing campaign and/or any advertising by e-mail by clicking on the link included in the email we send you.

advertising on a platform of Third Parties

 

When you answer of the communications posted on third party platforms (for example, Facebook, Google or Twitter) we can possibly share your data with these third parties in order to send you a content targeted advertising through the platform third-party and according to your profile and interests. Your data are used by the supplier of the platform for third-party identify your account and display advertisements on your screen. You can check what advertisements you receive on the privacy settings on the platform of the supplier in question, and you can also consult the help center of this third party for more information.

 

 

5. Your data and your rights

If you reside within the EEA or in another region governed by comparable legislation on the protection of data, in some cases you will have the following rights:

• - The right to know how we use your data and the right of access to your data;

• - The right to request the modification or deletion of your data as well as to limit the processing of your data;

• - The right to object to the processing of your data, for example for purposes marketings or when their use is based on our legitimate interest;

• - The right to receive the data concerning you that you have provided in an automatic way under a structured format, commonly used and readable by machine, or to send it directly to another company, if this is technically feasible (" portability of data");

• - When you yourself have consented to the treatment of your data, the right to withdraw your consent in accordance with the statutory limitations or contractual;

• - The right to refuse any decision based on the automated processing of your personal data, including profiling; and

• - The right to introduce a complaint to the supervisory authority responsible for data protection issues (for example, the National Commission of Informatics and Freedoms).

 

If you ask to receive a copy of your data, you may be prompted, if applicable, to you pay some of the costs.

If we have incorrect information concerning you or if your contact details have changed, we thank you to inform us so that we can correct them and update our files.

 

If you withdraw your consent to the use of your personal data for the purposes provided for in our privacy policy, we could, by way of consequence, no longer be able to provide you access to all or part of our Internet sites, applications and services.

 

We will retain your personal information for the duration of our commercial relationship and subsequent to its maturity, during the period necessary for the lawful conduct of our activities, in accordance with the policy of Xpans on the conservation, use and destruction of the data, or in order to comply with applicable laws and regulations. In the cases where we would no longer have need of your personal data, we will destroy them in a secure way (without send you any other notice).

 

 

6. Changes to this Privacy Policy

This Privacy Policy may be led to evolve and be the object of changes. However, these changes will not affect your rights under this Privacy Policy. We will update systematically This Privacy Policy on our Internet site. Therefore, during your visits to our website, we invite you to consult this privacy policy in order to keep you informed of the latest version in force (the mention "Last Update" informs you of the date of the last update of the latter)

 

 

7. Security and conservation of personal data

We ensure the security of your data by taking the technical and organizational measures necessary to prevent their unlawful processing or unauthorized or their loss, destruction and/or accidental damage. We strive to protect our best the personal data concerning you. However, we cannot guarantee the security of your data transmitted to our Internet sites, applications or services or to other Internet sites, applications, and services through a connection to the Internet or any other connection. If we have given you (or if you have chosen) a password that allows you to access certain spaces of our Internet sites, applications or services, please keep it in a confidential manner; we do not share this password with anyone.

If you think your account has been hacked, please contact us at the address: This email address is being protected from spambots. You need JavaScript enabled to view it..

 

 

8. Transfers Outside of the European Economic Area

Within the European Union, the personal data are protected by the laws relating to the protection of data. However, other countries do not necessarily protect your personal data in the same way.

Our Internet site, and some of our services or some of our applications, or a part thereof, can also be hosted in the United States or outside the EEA (which is constituted by all the countries of the European Union as well as Norway, Iceland and Liechtenstein). This implies that we are likely to transfer any data transmitted to us through the Internet site, the application or service outside of the European Economic Area ("EEA") to destination in the United States or other territories located outside the EEA. When you send us an e-mail, the latter will also be kept on our servers of e-mails that are hosted in the United States of America.

 

We can have recourse to the services of providers located outside of the EEA in order to help us to provide you with our Internet sites, applications and services (such as, for example, providers of services of platform or payment which help us to deliver our services and applications or to execute your payments). This means that we are likely to transmit your data to providers of services located outside the EEA in order to provide you our applications and services

 

We strive to ensure that when the transfer by our service providers and hosting of your data outside the EEA, measures and appropriate controls are in place in respect of the laws and regulations applicable in order to protect them. For example, we can share the said data with affiliated companies located outside the EEA for the purposes provided for by the present Privacy Policy. All companies are subject to the policies of data protection of Xpans, which have been designed to protect the data in accordance with the laws relating to the protection of data in the EU. In each case, these transfers are carried out in accordance with the requirements of Regulation (EU) 2016/679 (general Regulation on the protection of data) and can be based on the use of standard clauses on the transfers of personal data outside the EEA in the European Commission.

 

By using our Internet site, products and services or by interacting with us in the conditions described in this privacy policy, you consent to the transfer of your data outside the EEA in the cases provided for by the present Privacy Policy. If you refuse the transfer of your data outside the EEA, you will not be able to use our Internet sites, applications or services.

 

 

9. Other sites and social networks

If you follow a link from our Internet sites, applications, or services, to another site or service, this Privacy Policy is no longer applicable. We disclaim all responsibility with regard to the practices of processing of personal data of sites or services of third parties and we encourage you to read the privacy policies of broadcast on the sites or services concerned.

Our Internet site, applications or services may allow you to share data with social networking sites or the use of social networking sites in order to create your account or to connect you on your social networking accounts. These sites of social networks can we automatically provide access to certain personal data about you that are retained by these sites (for example, any content that you have viewed). It is up to you to manage your privacy settings from your or your own accounts of social networks of third parties in order to be able to choose to what personal data you allow us to have access from these accounts of third parties.

 

 

10.Cookies, statistics and data on traffic

Cookies are small text files that are transferred from our Internet sites, applications or services and kept on your device. We use cookies in order to help us provide you with a personalized service as well as in the aim of improving the use of our Internet sites, applications and services for you.

 

Our cookies can be session cookies (temporary cookies that identify and follow users in our Internet sites, applications or services and which are deleted when you close your browser or Exit your session in the application or service concerned) or persistent cookies (cookies that allow our Internet sites, applications or services to "remember" who you are and your preferences regarding our Internet sites, applications or services and which remain on your computer or device after the closure of your browser or the end of your session in the application or service).

We use the types of cookies:

• - Cookies strictly necessary:

It is of cookies which are necessary for the proper functioning of our Internet sites, applications or services. For example, these cookies allow you to access the secure parts of our Website or to remind you the contents of your shopping cart.

• - Cookies of performance and statistics:

These Cookies collect information relating to the way in which the visitors and users use our Internet sites, applications, and services, such as, for example, what feature is the most used by the visitors and if the latter are receiving error messages from different areas of the Internet sites, applications or services. These cookies do not collect any information likely to enable the identification of a visitor or a user. All information collected by these cookies are grouped together and, therefore, anonymous. We only use these cookies in order to improve the functioning of our Internet sites, applications and services.

• - functional Cookies:

These cookies allow our Internet sites, applications and services to remember your choice (such as your user name, your language or region where you are) and propose improved features, more personal. These cookies may also be used to recall the changes that you made to the police or to the size of the characters as well as the other parties customizable Web pages. They can also be used in order to provide you with the services you have requested. The information collected by these cookies may be rendered anonymous; in addition, these cookies do not allow to follow your activity of navigation on other sites on the Internet.

• - Cookies of targeting or adware:

These cookies are used in order to deliver ads that will are more adapted as well as to your centers of interest. They also serve to limit the number of times where you view a advertising and also help to measure the effectiveness of an advertising campaign. They are usually placed by the advertising networks, with the permission of the operators of Internet sites. They recall that you have visited a website and this information is shared with other companies, such as advertising. Very often, the cookies for targeting purposes marketing or advertising are related to a feature of the site provided by another company.

• - Web Beacons and other technologies of traceability:

We also use cookies, as well as other similar software, known under the name of Web beacons, to record the number of users who have visited our website after having clicked on one of our ads located on another Internet site or in an e-mail and retrieve the details of the products or services purchased. These Web beacons collect limited information which does not allow the identification of a person in particular. It is impossible for you to refuse the use of Web beacons. However, and because they are used in conjunction with cookies, you can effectively disable them by setting your browser in such a way as to restrict or block cookies.

• - IP address and traffic data:

 

We keep a trace of traffic data automatically recorded by our servers, such as your IP address, information relating to your device, on the Internet site that you visited before ours and the Internet site that you visited after leaving ours . We also collect certain statistics from sites, applications and services, such as the frequency of access, the pages accessed and displayed. We are not able to identify a physical person from the traffic data or of the statistics of the site.

 

 

Learn more about the individual cookies and the statistics that we use

 

Google Analytics

 

Google Analytics uses "cookies to enable the Internet site to analyze the Façthere whose users use the Internet sites, applications and services. The information relating to your use of the Internet sites, applications or services (including your IP address) GÉnÉRÉes by the cookie will be transmitted &worse; Google who will retain in servers situÉs to ÉUnited States. Google will use this information in order to'Éevaluating your use of the Internet sites, applications and services, to compile reports on the activityé the Internet site &worse; destination of the operators of the sites and to provide other services on the activityé of the Internet site and the use of the Internet. Google may Éalso transmit the information &worse; third parties when the law requires it or where such third parties process the information on Google's behalf.

 

Google will not associate your IP address &worse; other DonnÉes dÉheld by Google. You can refuse the use of cookies by SÉselecting the paramèvery adÉQuats in your browser or on the application. However, note that your refusal could enteredîner, a indisponibilité partial of the site the Internet. By using our websites, applications by Google in the manière and for the purposes indicatedÉes above. To learn more, se rÉfÉRER &worse; "how Google uses some DonnÉes collectÉes when you use of the sites or applications of our partners" (available on Www.google.com/policies/privacy/partners/ or any other link that Google will be able to provide you with).

If you want Google Analytics ceases to follow you on all web sites, visit Http://tools.google.com/dlpage/gaoptout.

 

How to disable cookies?

 

You have the possibility to configure your browser or our Internet sites, applications or services in order to limit the cookies or to block them in full, if you want. However, you can see that disabling cookies will affect your ability to use certain parts of our Internet sites, applications or services. For more information on cookies as well as on how to adjust the settings of your browser to accept, to delete or refuse cookies, we invite you to visit the following link: Http://www.allaboutcookies.org/fr/

 

 

11. Additional information

In the event of a question on the treatment of your data, the content of the herein, your rights under the applicable legislation the way to update your information or the steps to be taken to obtain a copy of the information about you in our possession, we invite you to write to the following address: Chief Data Protection Officer (Delegate to the protection of personal data), This email address is being protected from spambots. You need JavaScript enabled to view it.